General

Your package will be shipped from NY-USPS First Class Mail. Once your order is shipped, you will receive an email with your USPS tracking number. For a complete description of our Shipping Policy, check our Policies page.
1 soft gel of Artic Flex per day.
Yes, there is no contraindication in taking fish and krill oil together, except if you are taking anticoagulants or diagnosed with coagulopathy. It is always best to confirm with your health care professional.
The 3-month pricing is exclusively for Artic Flex subscribers, however, you may freeze your next shipment until you are ready to receive it.
The omega-3 fatty acids of krill oil are digested more easily than in fish oil.  That means no reflux or any of the notable side effects that are common when consuming fish oil, such as fishy aftertaste or fishy burps.
However, if you are allergic to seafood or fish, currently pregnant or breastfeeding, taking coagulants or are diagnosed with coagulopathy, please consult your doctor before taking Artic Flex.
In most cases, yes. However, it is best to consult with your health care professional prior to implementing any new supplement into your regimen especially if you are taking anticoagulants or diagnosed with coagulopathy.

Account

3-month subscribers are able to create their own account. When you place your order for the 3-month subscription, there will be a section for you to create your account password. Once your order is placed, you will receive an email confirming your account creation along with your username.
Once you become a 3-month subscriber for Artic Flex, you will have your own account. To change your address or phone number, you will first need to login to your account by clicking on “My Account” in the menu at the top of the page. On the left-hand side, you will see a list of links.
• To change your billing/shipping address(es) and phone number, click on “Addresses”
• To change your password, click on “Account Details”
To change the date of your subscription, you will first need to login to your account by clicking on “My Account” in the menu at the top of the page. On the left-hand side, you will see a list of links.
• Click “Subscriptions” and then “View” the subscription you would like to cancel/freeze.
• To the right of the subtitle “Next Payment Date”, click “Change Next Payment Date.”  You will see a field with a calendar icon appear called Next Renewal Date.
• Click the calendar icon and select a date and then click the Change Date button. Please allow one week for delivery after renewal date.
We have an option to change the date should you need to push your delivery date back a few days. But if you absolutely need to cancel or freeze your subscription, you will first need to login to your account by clicking on “My Account” in the menu at the top of the page. On the left-hand side, you will see a list of links.
• Click “Subscriptions” and then “View” the subscription you would like to cancel/freeze.
• To the right of the subtitle “Action”, click “Cancel Subscription.”  You will receive confirmation of your cancellation via email.
It’s simple: go to the shop and place an order for the 3-month subscription.
This time around, you’ll be asked to create an account so you can update your information or postpone an order if you need to.